Fewer tickets during an outage. More trust after it.
Customers who can see what is happening do not open support tickets about it. Give each of them a page that fits: their components, their channel, their history. Your monitors keep it accurate without a person in the loop.
Free for one monitor. No card needed.
An outage, from the customer's side
What a subscriber sees while your team is heads-down.
Something feels slow
They open your status page. It already says Investigating, with the component named and a time. They do not open a ticket.
They subscribe on Slack
One click, their channel, only the components they use. The next update lands there without anyone on your side doing anything extra.
Resolved, in their channel
The final update explains what happened. The history stays on the page, which is what they will show their own boss.
One page per audience
Enterprise customers on a dedicated region do not need to hear about the shared cluster. Audience-specific pages show each customer the components that apply to them, on a private page if you like, from the same incidents you write once.
- Audience pages on Starter and up, private pages on Team
- Custom domain and your branding, or no Status Bee branding at all
- A year of history per component, the number sales keeps asking for
Subscribers on the channel they actually read
Email, SMS, Slack, Discord, Telegram, Teams or a webhook into their own tooling. Each subscriber picks, and can follow only the components they care about. You are never charged for how many there are.
- Import your existing notification list
- Destinations are masked in the dashboard; deletion is self-serve for GDPR
- Counts per channel, so you know where your customers live
Incidents that open before the tickets do
Link a monitor to each component and set a rule. When a check fails your threshold, the component changes, an incident opens from your template and subscribers hear about it. Your team gets the same alert on their own channel.
- Draft mode if you want a person to press publish
- Recovery moves the incident to Monitoring; you write the resolution
- Every incident and update also goes out as a webhook for your own automation
What SaaS teams set up first
The page, the check on the app, and the check on the name customers type.
Questions from SaaS teams
Give your customers somewhere to look.
One monitor and a status page, free. No card needed.