Checkout is down. Who finds out first?
Watch the storefront, the checkout API, the payment gateway and search at the pace sales happen. When something breaks, customers see a page that says you know, and your team hears about it before the abandoned carts pile up.
Free for one monitor. No card needed.
Black Friday, 11:40
The outage that isn't a 500.
Checkout is slow, not broken
Every request still returns 200. It just takes four seconds. Your response time assertion says that is a failure, and after two of them the monitor agrees.
The page says so first
The Checkout component flips to Degraded and an incident opens from your template. Subscribers on SMS and email hear about it before the first “is your site down?” tweet.
Back to normal, in writing
Checks pass, the incident moves to Monitoring, you post the resolution. The timeline is there for the post-mortem and for the customers who ask.
Assert on more than “is it up”
A store that returns 200 in six seconds is losing sales. Set a response time limit on the checkout endpoint, check for a string only a working page prints, and let the timing breakdown tell you whether it is the app or the network.
- Status code, response time and body text assertions, per monitor
- Every 30 seconds on Team, so a bad deploy is caught inside a minute
- TCP checks on the payment gateway, heartbeats on the order webhook consumer
Plan the migration. Tell customers first.
Payment provider switch on Sunday at 2 am? Schedule it. The page shows Maintenance instead of Outage, subscribers get reminders the day before and the hour before, and the incident history does not get a black mark.
- Windows with a start, an end and the components they touch
- Reminders you can change per window
- Finish early and the page updates the moment you mark it done
Certificates that don't expire mid-sale
An expired certificate on a store is a browser warning on the checkout page. The SSL monitor reads the expiry, verifies the chain and reminds you at 30, 14, 7 and 1 days, on the channels your team reads.
- Covers the storefront, the payment host and the API
- Works with short-lived certificates, where the renewal job failing quietly is the usual cause
- Reminders re-arm after every renewal
What stores set up first
The checkout check, the certificate reminder, and the port under the payment gateway.
Questions from store owners
Watch the checkout like it's your best salesperson.
One monitor and a status page, free. No card needed.